Guarantees

Below you will find a list of our guarantees covering our most popular materials. Project specific materials may have a longer or shorter guarantee and this will be highlighted to you when you place an order.

Standard guarantees:

  • Timber: A ten year guarantee is given against structural failure caused by rot or infestation.
  • Steelwork: A fifteen year steelwork guarantee is given against structural failure.
  • Stainless Steel Slides: A fifteen year steelwork guarantee is given against structural failure.
  • Powdercoating: Steel items have a zinc phosphate protective undercoat and are polyester powder coated to give a 5 year paint guarantee.
  • HDPE Panels: Covered by a five year guarantee.
  • Security Fixings: (including all structural Bolts, Nuts etc).
  • Covered by a ten year guarantee against structural failure.
  • Nets: (including Rope Ladders, Suspension Bridges, Pull-up & balance Ropes etc). Covered by a three year guarantee.
  • Plastic Caps: (Bolt/Nut covers) Covered by a five year guarantee.
  • ‘Wet Pour’ Rubber Safer Surfacing: 3 year guarantee against faulty workmanship or materials.
  • Synthetic Grass: (including rubber mat underlay) Covered by a three year guarantee.
  • Notts Sports Childsplay System: (including rubber mat underlay) Covered by a seven year guarantee.

 

All of our guarantees exclude normal wear and tear, accidental damage and damage as a result of vandalism. For synthetic grass and childsplay we assume sand is bi-annually renewed.